LRC and BVA - Working together

Welcome to LRC! We are the approved debt recovery supplier to the BVA and it’s members.

LRC are a debt recovery legal practice regulated by the Solicitors Regulation Authority (SRA). We formed in 2002 and specialise in debt recovery solutions for healthcare organisations throughout the UK. As a result we understand the pressures facing you and your Veterinary practice.

Our skilled debt recovery specialists handle the pre-legal collections through to Court action and enforcement. By taking a sensitive approach we're able to build a relationship with your customers, increasing the chance of securing payment.

We believe we can offer BVA members the perfect balance of optimising your budget, protecting your brand and increasing your liquidity rates.

LRC offer BVA members many benefits:

Competitive market leading preferred member fees

Dedicated Collections strategy designed for veterinary practices

Industry knowledge and experience of your types of debt

Good understanding of the relationship between practice and animal owners

Free access to our online case management system Debt Manager

Dedicated online payment area on our website for your customers and a mobile version of our payment site to increase payment accessibility.

Ethical and professional approach, we are regulated by the Solicitors Regulation Authority (SRA), members of the Credit Services Association (CSA) which is the industry’s trade body, and hold ISO09001 certification.

An intelligent approach

What sets us apart from other debt collection agencies and law firms is our approach to court action. Sometimes litigation may be the most appropriate action and we need to ensure that your budget is optimised and your brand protected. We use segmentation and scorecarding techniques that identify those cases most appropriate for litigation and so your budget is concentrated on pre-determined possible wins rather than wasting it on unnecessary actions.

Contact us today

If you need help recovering debts or want to find out more about the services we offer, get in touch by calling 0330 024 6342 or sending us an email.

Our clients say.....

Cinque TerreWe have found LRC to be an excellent debt recovery agency during the past two years. In fact, we have recently reappointed them following a tender exercise, as we judged them to provide the best Value for Money. LRC provides some particular features that we find invaluable:
  • It is always possible to get hold of a person to discuss a particular case. Our staff have found LRC employees to be helpful, friendly and quick to respond to any queries.
  • The online portal that LRC provides for case management is user-friendly and provides as much detail as we require. The online portal also has an excellent Management Information Reporting function, which is customisable.
  • LRC are happy to provide user training, which is particularly useful for our staff as debt recovery is only a small part of our staff’s duties – the training combined with the online portal has helped reduce our staff’s time spent on debt recovery.
  • When we wish to pursue a debt recovery case beyond the no-win-no-fee activities, LRC are clear about what costs may be incurred, so that we may make an informed decision about further actions.
Saumi Dharmasena
Royal Veterinary College